Terms of Service

By accessing or using the Ember platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and Ember Technologies, Inc. ("Ember," "we," "us," or "our").

We reserve the right to update or modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after any changes constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, you must stop using the Service.

Ember provides a cloud-based startup platform that includes analytics, workflow automation, integrations, team collaboration tools, and developer APIs ("Service"). The Service is provided on a subscription basis with different tiers offering varying levels of functionality as described on our pricing page.

We may update, modify, or discontinue any feature of the Service at any time with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service. We will use commercially reasonable efforts to provide advance notice of material changes that may adversely affect your use of the Service.

To access the Service, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to: (a) immediately notify Ember of any unauthorized use of your account; (b) ensure that you log out of your account at the end of each session when accessing the Service from a shared computer; and (c) not share your account credentials with any third party without our prior written consent.

Ember reserves the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or create security risks for the Service or other users.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service to: (a) violate any applicable local, state, national, or international law or regulation; (b) transmit any material that is defamatory, offensive, or otherwise objectionable; (c) impersonate any person or entity; (d) transmit any unsolicited or unauthorized advertising or promotional material; (e) engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service.

You are solely responsible for all data, content, and materials you submit to or through the Service. You represent and warrant that you have all rights necessary to submit such content and that it does not violate any third-party rights.

The Service and its original content, features, and functionality are and will remain the exclusive property of Ember Technologies, Inc. and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You retain ownership of any data or content you submit to the Service. By submitting content, you grant Ember a worldwide, non-exclusive, royalty-free license to use, copy, modify, and display your content solely for the purpose of providing the Service to you.

We may terminate or suspend your access to the Service immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. We do not provide refunds for partial billing periods, except as required by applicable law.

Upon termination, we will retain your data for 30 days during which you may export it. After this period, your data will be permanently deleted unless we are required to retain it by law.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, EMBER DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL EMBER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF EMBER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO EMBER IN THE TWELVE MONTHS PRECEDING THE CLAIM.

These Terms shall be governed by and construed in accordance with the laws of REPLACE WITH YOUR JURISDICTION, without regard to its conflict of law provisions. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of REPLACE WITH YOUR JURISDICTION.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ember regarding the Service.